Q What is the difference between S/S 18/10 & 18/8?
The differnce between S/S 18/10 & 18/8 is on the proportion of “ Nickel “ element.
The proportion of Nickel is more, it will be better to defend the corrosion.
. 18/10 : 18% of Chrome + 10% Nickel
. 18/8 : 18% of Chrome + 8 % Nickel
Q How do we know your products meet international food grade standards?
AOur products could pass EU and FDA. Also we can provide the SGS testing report to make sure that we used the stainless steel, plastic and silicon ring are safe and meet international food grade standards. You could check and find more details in "SGS" headline.
Q Can I put hot liquid in the stainless steel single wall bottle and mug ?
AWe strongly recommend to avoid putting the hot liquid into the single wall bottle and mug. Because the single wall is not vacuum structure. You might get hurt when you take the bottle with hot liquid. The vacuum mug and flask are more suitable for hot drink.
Q How to clean the spot or water stains?
AYou may find the spots or water stains inside of bottle/mug caused by impurities in the water. To remove these spots or stains, frequently fill the bottle/mug with hot water and 10% vinegar and let stay for 30 minutes~1 hour and then wash thorough interior.
Q How to use my new bottle and mug?
A. Wash your new vacuum mug out with warm water before use. . Hot liquid will stay hotter if you warm the mug with hot water before use. . Cold liquid will stay cooler & longer if you add ice cubes before use. . When filling the mug, leave a gap of approximately 1 cm between the liquid and stopper for better insulation effect.
Q Is my bottle/mug BPA Free ?
AYes, our all products are made of food-grade stainless steel and plastic and not contain BPA.
Q Can I freeze my vacuum bottle and mug?
ADo not put your vacuum bottle/mug in the freezer! Becasue liquids will expand during the freezing process and damage your bottle/mug even if it only is filled with the half liquids or leave the cap off. Filling the bottle/mug with ice cubes you need instead and let it slowly melt to become the ice cold water.